When we are closed

Emergency service during weekends and nights

clockIf you have a serious or urgent problem requiring care before the surgery reopens it will be provided by NHS 24.

To contact NHS 24 dial 111.

A call handler will take the patient’s name, address and phone number and ask some basic questions. This will be passed to a nurse who will clinically assesses the patient. 

If you require to be seen by the Out of Hours service, your call will be passed to a dispatcher, who will arrange an appointment for you at the Primary Care Emergency Centre. If a home visit is required the dispatcher will arrange for a doctor to call. If immediate admission to hospital is more appropriate a 999 ambulance will be called.

In the case of a suspected heart attack, unconsciousness, serious bleeding, severe breathing difficulties or overdose you are advised to dial 999 directly yourself.

In the case of an accident you should attend the Accident & Emergency department at Victoria Hospital.

NHS 24. 24 hours advice line. NHS 24 operates 24 hours per day for advice on 111 or on their website NHS 24 at www.nhs24.com


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