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Welcome to North Glen Medical Practice

Our G.P's and staff at North Glen Medical Practice in Glenrothes are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.  Please have a look around our website and meet our team. We welcome feedback from our patients.

Corona1

A new Coronavirus infection has been detected in Wuhan, China. Symptoms to look out for are; high temperature or fever, cough and shortness of breath. If you have been in the following places in the last 14 days: China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan or Thailand and are experiencing symptoms:

  • DO NOT PRESENT YOURSELF AT YOUR LOCAL GP PRACTICE OR COMMUNITY PHARMACY, STAY AT HOME

  • PHONE YOUR GP PRACTICE OR CONTACT NHS 24 ON 111 OUT WITH HOURS IMMEDIATELY

Once assessed, you will be advised what to do next.

Online appointments - Coronavirus

In order to minimise risk to all our patients, GPs and all our practice team, North Glen has taken the decision to temporarily suspend our online appointment booking system which is delivered through Patient Access.  Patient's will still be able to order their repeat prescriptions as before. 

 

What's new at North Glen?

MEDICAL STUDENTS AT NORTH GLEN

We would like to advise all our patients that we will be welcoming 1st year medical students from St Andrews University to the practice between 7th February and the 30th March 2020.

North Glen is proud to assist in the teaching and development of our future Doctors within a General Practice setting.

If you are scheduled to attend the practice on a day when a medical student is present, this information will be clearly displayed for our patients. If you do not wish a medical student to be present during your consultation with your GP, Nurse Practitioner or Treatment Room Nurse / Assistant, please make our reception staff aware when you have checked in.

We would like to thank our patient's for your continued support.

PATIENT QUESTIONNAIRE

Thank you to all our patients who took the time to complete our Patient Awareness Questionnaire. This will help the practice shape our future and how we deliver information to our patients. The questionnaire is now closed and the practice will publish the results as quickly as possible. 

 

SAME DAY APPOINTMENTS

If you feel your symptoms may require a same day appointment or you would like to request a home visit, please contact the practice on 01592 620062 and select option 3 between 8am and 11am to discuss your symptoms and concerns with one of our triage nurses.  

Our triage nurses are fully trained to assess your symptoms and will offer self care advice or an appointment with an appropriate healthcare professional if required.  Not every condition requires an appointment with a GP. Our Advanced Nurse Practitioner can see most conditions, can prescribe and can also refer patients if required.  Our Triage Nurses are also Nurse Practitioners and run their own minor ailment clinics on a daily basis.  They can also prescribe.

The practice is currently recruiting to our nursing team. Alison, Elaine and Nikki will be continuing to support all our patients on our triage line however, it may take longer than normal for your call to be answered. We appreciate our patient's support and thank you for your understanding.

 

GDPR

Data Protection

The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018.  In view of this, NHS Fife has reviewed and updated its privacy notices and these can be downloaded for North Glen Medical Practice:

North Glen Medical Practice - Privacy Notice

North Glen Medical Practice - Privacy Notice Other Rights

gdpr

North Glen Medical Practice - Participation in Research - Data Privacy Notice

Research Data Privacy Notice

NHS Inform

There is lots of excellent information available 24 hours a day, 365 days a year for our patient's on NHS Inform;

Pharmacist

 Optometrist / Opticians

Mental Health

  

Disabled Accesswheelchair_access

The surgery has a ramp to enable wheelchair access to the surgery. The treatment rooms are fully accessible to wheelchairs but in some of the older rooms it is difficult to maneouvre a large wheelchair, please inform staff at the front desk if this is the case and they will ensure you are seen in a suitable room with minimal inconvenience .

If you are looking for accessible information that is easy to read, visit the NHS Fife Communication for Health website at www.nhsfife.scot.nhs.uk/easyread. This site was developed by staff working in Learning Disabilities services across Fife and features downloadable resources on a variety of health topics

(Site updated 17/02/2020)

Contact Details

North Glen Medical Practice

Contact Telephone

01592 620 062
111
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