Welcome to North Glen Medical Practice
Our G.P's and staff at North Glen Medical Practice in Glenrothes are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups. Please have a look around our website and meet our team. We welcome feedback from our patients.
PLEASE CLICK THE BANNER BELOW TO ACCESS ONLINE CONSULT
IMPORTANT PATIENT INFORMATION - ONLINE CONSULT FORMS
We would like to remind our patients that Online Consult forms ARE NOT clinically assessed when the practice is closed - this includes weekends and public holidays.
We therefore ask our patients to seek appropriate medical assistance for any health concerns that cannot wait when the practice is closed by calling NHS 24 on 111.
NHS Fife are aware that there are a small number of people in eligible cohorts who are yet to receive their letter. This has happened for a variety of reasons including temporary residency or a simple lost letter. Anyone within the current cohorts being vaccinated who has not received a letter or who has lost their letter, can arrange an appointment by providing some details using the following link:
The COVID vaccination team will review the information and send a letter out as quickly as possible. Patients should be aware that this may take a few days.
Current Scottish Government timescales are detailed below for priority groups to receive their vaccinations:
· 5th February 2021 - care home residents and staff, and those over the age of 80
· Mid-February 2021 - those aged 75-80 and 70-75
· Early March 2020 - those aged 65-70*
· Early May 2021 - those at high risk aged 16-64/those over the age of 50
Patients will receive an appointment letter as they become eligible. The letter will detail their appointment date, time and where to attend. If patients have any difficulties attending on the date provided, please do not call the practice, we cannot re-arrange your appointment. Please call the national number detailed on your letter which is; 0800 030 8013.
If you receive a letter with an appointment date and time and feel that you cannot attend due to being housebound, please do not call the practice. Please telephone the national number detailed on your letter 0800 030 8013 to discuss your personal requirements in the first instance with the COVID vaccination team.
NHS Fife have set up 13 dedicated COVID-19 vaccination hubs throughout Fife and will lead the mass vaccinations of Fife residents who are under the age of 80 years. The vaccination hubs will allow more patients to be vaccinated quicker! General practice will be ready to assist if we are required.
Fife residents aged 80 and over should be vaccinated by their GP practice. If you aged 80 years and over and have still not received any contact from the practice, please telephone the practice on 01592 620062.
We do understand that this continues to be a worrying time for all our patients and that patients are keen to receive their vaccination. The following cohorts and timescales are currently being planned for vaccination completion however patients should be aware that this may be subject to change.
5th February 2021 - care home residents and staff, and those over the age of 80.
Mid-February 2021 - those aged 75 to 80 and those aged 70 to 75.
Early March 2021 - those aged 65 to 70 - this also includes those who are in receipt of a carer's allowance, or those who are the main carer of an elderly or disabled person whose welfare may be at risk if the carer falls ill.
Early May 2021 - those at high risk aged 16 to 64 and those over the age of 50.
The practice will continue to keep our patients updated as we receive more information.
IMPORTANT PATIENT INFORMATION - SHIELDING
Further to the First Minister’s announcement of 4th January 2021, the practice is receiving a high number of calls about shielding and attending work.
IF YOU WERE PREVIOUSLY TOLD TO SHIELD
If you were previously told to shield and received a letter last year from the Scottish Government, you will in the coming days receive a further update letter. This is known as a “Shielding Notification”.
The Chief Medical Officer advises any patients who are on the shielding list to work from home. If you cannot work from home, you should not go to work. Your shielding notification letter will act as a GP Fit Note for as long as lockdown is in place and can be shown to your employer. You do not need a separate fit note from your GP.
IF YOU HAVE AN UNDERLYING HEALTH CONDITION BUT HAVE NOT BEEN TOLD TO SHIELD
If you have an underlying health condition and have not been told to shield by the Scottish Government, please discuss this in the first instance with your employer. There is a lot employers can do to try and make the workplace safe for you. There is also guidance available on the Scottish Government website, please see the link below
During your consultation, you may be asked to send in a medical photograph for the attention of your assessing clinician or GP. Please click the link below;
Patients can email the practice directly, 7 days a week, to request a repeat prescription. Please detail your full name, date of birth, home address and an up to date contact telephone number, along with full details of the medication you are requesting and email to;
Sometimes our thoughts and feelings can overwhelm us. Pick up the phone and dial 0800 83 85 87 or click the link below;
The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018. In view of this, NHS Fife has reviewed and updated its privacy notices and these can be downloaded for North Glen Medical Practice:
North Glen Medical Practice - Privacy Notice
North Glen Medical Practice - Privacy Notice Other Rights
North Glen Medical Practice - Participation in Research - Data Privacy Notice
Research Data Privacy Notice
The surgery has a ramp to enable wheelchair access to the surgery. The treatment rooms are fully accessible to wheelchairs but in some of the older rooms it is difficult to maneouvre a large wheelchair, please inform staff at the front desk if this is the case and they will ensure you are seen in a suitable room with minimal inconvenience .
If you are looking for accessible information that is easy to read, visit the NHS Fife Communication for Health website at www.nhsfife.scot.nhs.uk/easyread. This site was developed by staff working in Learning Disabilities services across Fife and features downloadable resources on a variety of health topics
(Site updated 01/03/2021)