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Noticeboard

Upcoming Public Holidays and Staff Training days when the Surgery is closed.  

Staff Training :-T.B.C

Public Holidays:-Tuesday 25th December 2018 Wednesday 26th December 2018

OUT OF HOURS

If you have a serious or urgent problem requiring care before the surgery reopens it will be provided by NHS 24. If a visit or attendance at an out of hours centre is required this will be carried out by GPs at Glenrothes Hospital, Lodge Rise, Glenrothes KY7 5TG.
To contact NHS 24, dial 111 or  telephone the usual surgery telephone number. An answering machine message will inform you how to contact NHS 24.

 Please allow plenty of time in advance of these closed dates for prescriptions and be aware that although completed by the Surgery may take longer to dispense from your local Pharmacist.

 

From October 2011 we will introduced a new text messaging service this service is free of charge and reminds our patients about appointments booked with GPs or Practice Nurses.

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The service automatically delivers a free SMS appointment reminder to your mobile phone the day before your appointment. You will be able to text us back if you wish to cancel the appointment. We hope that patients will find this service of benefit also creating a convenient way of cancelling unwanted appointments and it will enable us to release the appointments for other patients.

 

 

The service may also be used to invite patients to our chronic disease management clinics, for example the asthma, diabetes or hypertension clinics. During our annual flu campaign texts will be sent out to remind those in the At Risk groups to make their appointment.  

Please note that for reasons of patient confidentiality, a mobile phone number will only be able to receive appointment reminders and practice messages for one patient and the patient must consent to joining the service. We will also not be sending texts to any patients under the age of 16.

Unfortunately we will not be able to accept text requests for appointments, repeat prescriptions or any other requests.

Patients can sign up for the service either by completing a form which is available from the Reception Desk or by completing the on line consent form

Our reception staff are often given mobile phone numbers by patients when they make telephone appointments and they may also ask if the patient wishes to receive text messages.

Those patients who opt into this service, must remember to tell us if they change their number so that we can update our records. Changes of address or phone number can be updated on our home page update details

 

 
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