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Welcome to North Glen Medical Practice

Our G.P's and staff at North Glen Medical Practice in Glenrothes are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.  Please have a look around our website and meet our team. We welcome feedback from our patients.

What's new at North Glen?

Important patient information - EASTER PUBLIC HOLIDAYS - Practice Closure.

We would like to advise all patients that the Practice will be closed for the Easter Public Holidays on Friday 19th April 2019 and Monday 22nd April 2019.  The Practice will re-open on Tuesday 23rd April 2019 at 8am.

If you require medical assistance during this time that cannot wait until the practice re-opens, please contact NHS 24 by dialing 111.

In the event of a life threatening emergency, please dial 999. Chest pains and / or shortness of breath constitute an emergency

Important patient information - Planned practice closure for staff training.

We would like to advise all our patients that the Practice will close for staff training at 1PM on TUESDAY 14TH MAY 2019. Signs will also be displayed within the Practice.

Staff training is very important to the Practice as it ensures we continue to offer the highest level of patient-centred care to all our patients.

Between 1PM and 6PM that afternoon, an EMERGENCY SURGERY ONLY will operate for any medical issues that cannot wait until the following morning.

We would like to thank our patient's for your continued support.

CHANGES TO GABAPENTIN AND PREGABALIN PRESCRIPTIONS

Changes to the law surrounding the supply of medicines coming into force from 1st April 2019 mean that prescriptions for gabapentin and pregabalin will be more tightly controlled.

Gabapentin and pregabalin are safe and effective for conditions such as neuropathic pain relief, anxiety or epilepsy when taken as prescribed by your GP or specialist. However, there are increasing reports of patients coming to harm when it is misused and this is the reason for the additional controls. You may be asked to attend the practice for review of your medicine.

A prescription for gabapentin or pregabalin prescription now requires the following before it can be supplied by the pharmacy.

These include;

  • The prescription is only valid for 28 days from the date printed on it and must be dispensed by a pharmacy within that time.
  • The practice has to issue a maximum of 30 days supply on prescription - quantities may be reduced to 28 days supply to comply with this.
  • Gabapentin and pregabalin are no longer allowed to be supplied via the Chronic Medication Service' offered by community pharmacies. Prescriptions need to be issued by the practice each month.

These changes will take time to put in place, so please be patient whilst we try to ensure the prescriptions we issue are legally correct. If they are not correct, the pharmacy cannot dispense them.

Please note that prescriptions for either of these medicines WILL NOT be replaced if lost and WILL NOT be issued early.

Thank you.

Medical students at North Glen Medical Practice

We would like to advise all our patients that medical students from St. Andrews University will be joining us for day placements between 26th February - 23rd April 2019.

North Glen Medical Practice is proud to assist in the teaching and development of our future Doctors within a general practice setting.

If you do not wish a medical student to be present during your consultation with a GP, Nurse Practitioner or Treatment Room Nurse / Healthcare Assistant, please make our reception staff aware when you check in for your appointment.

Notices will also be displayed within the surgery when a medical student is on day placement.

We would like to thank our patient's for your continued support.

NEW!! The Musculoskeletal Helpline - NHS 24 from Tuesday 8th January 2019!

Do you have muscle or joint problems?

The Musculoskeletal (MSK) Helpline is a phone service for people experiencing symptoms of MSK problems - such as back pain or sports injuries.

  • Do you need help with a muscle of joint problem?
  • Is it interfering with your life or work?
  • Do you want to know how you can help yourself?
  • Not sure if you need to see a healthcare professional?
  • Aged 16 or over?

For advice and self care information you can:

Visit: www.nhsinform.scot/msk

Download: 'MSK Help' app free from app stores

Phone: The Musculoskeletal Advice and Triage Service on 0800 917 9390

Speak to our trained advisors who will direct you to key advice to help you. If required, they can send your details to your local NHS service.

Lines are open Monday to Friday, 9am to 5pm.  0800 numbers are free to call from mobiles and landlines.

 

Take Stock

take stock logo

Did you know, that in the last year alone, 28 TONNES of unused medicines waste was returned. The cost to NHS Fife was over £2.1 million.

North Glen Medical Practice would like to share these key messages with all our patients:

  • Check before you order

  • Only order the medicines you need

  • Talk to the pharmacy teams in your local pharmacy or GP practice if you have questions about your medicines

  • Bring your medicines into hospital

  • Unused medicines are a safety risk

  • Unused medicines cannot be recycled but can be returned to your local pharmacy for safe disposal

We're on Twitter!

North Glen Medical Practice is now on Twitter! Please follow us by clicking the link below to keep up to date with relevant health and surgery information. @MedicalGlen

GDPR

Data Protection

The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018.  In view of this, NHS Fife has reviewed and updated its privacy notices and these can be downloaded for North Glen Medical Practice:

North Glen Medical Practice - Privacy Notice

North Glen Medical Practice - Privacy Notice Other Rights

gdpr

North Glen Medical Practice - Participation in Research - Data Privacy Notice

Research Data Privacy Notice

Continued Provision of GP Services at North Glen Medical Practice

We would like to update our patients on the current situation with GP services in North Glen Medical Practice. We would firstly like to reassure our patients that we continue to proactively try to recruit a replacement G.P. for our Practice, however this continues to be a challenge and one that is nationwide across Scotland.

In order to support North Glen Medical Practice during this challenging time, we would like to respectfully remind all our patients;

  • NOT EVERY CONDITION REQUIRES AN APPOINTMENT WITH A G.P.

  • Our Advanced Nurse Practitioner supports our G.P.'s, can see most health concerns and is a nurse prescriber and can refer patients if required

  • Our Nurse Practitioners are all nurse prescribers and offer a comprehensive nursing service and can deal with a wide range of ailments

  • The local Pharmacy is an invaluable resource that can also assist you with advice on medication for self care with minor ailments (please select Services from the top menu and Minor Ailment / Pharmacy from the drop down menu for more information)

  • Podiatry - Patients can now self refer!  Forms are available from our main reception area

  • Pregnancy - Appointments can be made directly with the Midwife team

We thank you for your understanding during this challenging time.

 

KNOW WHO TO TURN TO

 

Know Who To Turn To booklet

When you’re ill or injured it’s vital to know who to turn to for the right medical assistance.

Choosing the most appropriate service ensures that you receive the best treatment in the shortest possible time and also helps NHS services to run more efficiently.

This website will help you to select the best service for your needs when you feel unwell or are injured.

Most of the time you will be able to receive the most appropriate care from your Local Pharmacist, GP Practice or by looking after yourself.

It’s important to remember that Accident and Emergency and 999 services should only be used when people are seriously ill or injured.

www.nhsfife.org/knowwhototurnto

 

  

Disabled Accesswheelchair_access

The surgery has a ramp to enable wheelchair access to the surgery. The treatment rooms are fully accessible to wheelchairs but in some of the older rooms it is difficult to maneouvre a large wheelchair, please inform staff at the front desk if this is the case and they will ensure you are seen in a suitable room with minimal inconvenience .

If you are looking for accessible information that is easy to read, visit the NHS Fife Communication for Health website at www.nhsfife.scot.nhs.uk/easyread. This site was developed by staff working in Learning Disabilities services across Fife and features downloadable resources on a variety of health topics

(Site updated 17/04/2019)
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