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Welcome to North Glen Medical Practice

Our G.P's and staff at North Glen Medical Practice in Glenrothes are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.  Please have a look around our website and meet our team. We welcome feedback from our patients.

How do I request an appointment?

To request any appointment whether routine or urgent, patients should contact the practice by telephone on 01592 620062 and select option 2.  Patients are reminded that in the event of a medical emergency, please dial 999 and ask for the ambulance service.  When the practice is closed, patients should contact NHS 24 on 111 if they require advice about an illness or if you wish to manage a minor ailment, please visit your local community pharmacy in the first instance.

NORTH GLEN NEWS! - REINTRODUCTION OF OUR EXTENDED HOURS SERVICE

The practice is delighted to advise our patients that we will be reinstating our extended hours service from Monday 6th September 2021.

The extended hours service will operate every Monday evening between 1730 and 2000.  In the event of a public holiday, the extended hours session will be held on the next available working day, i.e. Tuesday evening.

IMPORTANT PATIENT INFORMATION ABOUT THE EXTENDED HOURS SERVICE - PLEASE READ THIS INFORMATION CAREFULLY

The extended hours service offers ROUTINE PRE-BOOKABLE appointments only with a set number available with both a GP and a practice nurse. These pre-bookable appointments are held specifically for patients who work business hours to facilitate attendance for a routine GP or nursing appointment after work.

 THIS IS NOT AN EMERGENCY APPOINTMENT SERVICE!!

Our telephone lines close as normal at 6pm during an extended hours session and the out of hours service will be in operation. Patients therefore should contact NHS 24 on 111 if they have a medical issue that cannot wait until the practice re-opens, or dial 999 in the event of a medical emergency.

Important update following move to beyond Level 0 from 9th August 2021

From Monday 9th August 2021, all of Scotland will move to Beyond Level 0.  The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitals and shops.

This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch COVID-19.

From Monday 9th August 2021, the following rules will still apply in General Practice:

  • Patients / members of the public, will require to wear a face covering (unless you are medically exempt)
  • Physical distancing will remain within waiting room areas
  • Practice staff will require to wear PPE or be protected behind screens
  • All patients will be asked concerning any COVID-19 symptoms.

PLEASE DO NOT ATTEND THE PRACTICE IF YOU ARE CONCERNED YOU MAY HAVE COVID-19 SYMPTOMS! This could put both our practice team and other vulnerable patients at greater risk.  If you are concerned that you may be displaying symptoms of COVID-19, isolate immediately and book a test!

Please support your local practice team by complying with this guidance.

  COVID - 19 Information

For all practice information relating to COVID-19, including access to the practice building, wearing a face mask, shielding and COVID vaccination information, please select Services from the website menu, then COVID-19 information.

Medical Photos

During your consultation, you may be asked to send in a medical photograph for the attention of your assessing clinician or GP.  Please click the link below;

Fife.medphotos.northglen@nhs.scot

Prescriptions

Patients can email the practice directly, 7 days a week, to request a repeat prescription. Please detail your full name, date of birth, home address and an up to date contact telephone number, along with full details of the medication you are requesting and email to;

Fife.northglenprescriptions@nhs.scot

 

GP Fit Notes (sick line)

Patients can email the practice directly, 7 days a week, to request a continuation of a current GP Fit Note (referred to sometimes as a sick line).  Please detail your full name, date of birth, home address and an up to date contact telephone number, along with some brief information concerning your current GP fit note and the length of extension you are looking for.  A GP may require to contact you about this to discuss.

fife.f20611northglen@nhs.scot

Breathing Space

Sometimes our thoughts and feelings can overwhelm us.  Pick up the phone and dial 0800 83 85 87 or click the link below;

Breathing Space

Breathing Space

Data Protection

The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018.  In view of this, NHS Fife has reviewed and updated its privacy notices and these can be downloaded for North Glen Medical Practice:

North Glen Medical Practice - Privacy Notice

North Glen Medical Practice - Privacy Notice Other Rights

gdpr

North Glen Medical Practice - Participation in Research - Data Privacy Notice

Research Data Privacy Notice

 

Disabled Accesswheelchair_access

The surgery has a ramp to enable wheelchair access to the surgery. The treatment rooms are fully accessible to wheelchairs but in some of the older rooms it is difficult to maneouvre a large wheelchair, please inform staff at the front desk if this is the case and they will ensure you are seen in a suitable room with minimal inconvenience .

If you are looking for accessible information that is easy to read, visit the NHS Fife Communication for Health website at www.nhsfife.scot.nhs.uk/easyread. This site was developed by staff working in Learning Disabilities services across Fife and features downloadable resources on a variety of health topics

(Site updated 20/08/2021)
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