Welcome to North Glen Medical Practice
Our G.P's and staff at North Glen Medical Practice in Glenrothes are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups. Please have a look around our website and meet our team. We welcome feedback from our patients.
From Monday 19th July, all of Scotland will move to Level 0. The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitals and shops.
This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch COVID-19.
From Monday 19th July 2021, the following rules will still apply in General Practice:
- Patients / members of the public, will require to wear a face covering (unless you are medically exempt)
- Physical distancing will remain within waiting room areas
- Practice staff will require to wear PPE or be protected behind screens
- All patients will be asked concerning any COVID-19 symptoms.
PLEASE DO NOT ATTEND THE PRACTICE IF YOU ARE CONCERNED YOU MAY HAVE COVID-19 SYMPTOMS! This could put both our practice team and other vulnerable patients at greater risk. If you are concerned that you may be displaying symptoms of COVID-19, isolate immediately and book a test!
Please support your local practice team by complying with this guidance.
PLEASE READ THE BELOW UPDATED IMPORTANT INFORMATION
**UPDATED IMPORTANT INFORMATION ON 6TH JULY 2021** - After very careful consideration following feedback from both our patients and our practice staff, North Glen Medical Practice has made the decision to withdraw our Online Consult service from 3pm on FRIDAY 30TH JULY 2021. Patients should continue to submit an Online Consult form as normal up until Friday 30th July 2021. For further information, please click the link below.
Withdrawal of Online Consult - North Glen
Online Consult is an additional way for patients to manage their health conditions and contact the practice. Online Consult is the preferred route for all patients wishing to request an appointment with a GP, Advanced Nurse Practitioner or to seek advice on minor ailments with our Nurse Practitioners. This service is NOT for emergency situations. In the event of a life threatening emergency, patients or their representatives should ensure they dial 999 for an ambulance. Please note that chest pain and/or a shortness of breath constitutes a medical emergency.
Patients should be aware that Online Consult forms will always be clinically assessed as quickly as possible, however patients should allow a maximum of 48 hours. If you have submitted a form and have received no contact after 48 hours, please telephone the practice to discuss.
Online Consult forms ARE NOT clinically assessed when the practice is closed - this includes weekends and public holidays. We therefore request that all patients seek appropriate medical assistance for any health concerns that cannot wait when the practice is closed by calling NHS 24 on 111.
Patients should be aware that for some minor ailments, they may be re-directed to their local community pharmacy for prompt consultation and free treatment if required under the Pharmacy First Scotland scheme. For more information on Pharmacy First, please click the following link: https://www.nhsinform.scot/care-support-and-rights/nhs-services/pharmacy/nhs-pharmacy-first-scotland
PLEASE CLICK THE BANNER BELOW TO ACCESS ONLINE CONSULT
COVID - 19 Information
For all practice information relating to COVID-19, including shielding and COVID vaccination information, please select Services from the website menu, then COVID-19 information.
During your consultation, you may be asked to send in a medical photograph for the attention of your assessing clinician or GP. Please click the link below;
Patients can email the practice directly, 7 days a week, to request a repeat prescription. Please detail your full name, date of birth, home address and an up to date contact telephone number, along with full details of the medication you are requesting and email to;
Sometimes our thoughts and feelings can overwhelm us. Pick up the phone and dial 0800 83 85 87 or click the link below;
The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018. In view of this, NHS Fife has reviewed and updated its privacy notices and these can be downloaded for North Glen Medical Practice:
North Glen Medical Practice - Privacy Notice
North Glen Medical Practice - Privacy Notice Other Rights
North Glen Medical Practice - Participation in Research - Data Privacy Notice
Research Data Privacy Notice
The surgery has a ramp to enable wheelchair access to the surgery. The treatment rooms are fully accessible to wheelchairs but in some of the older rooms it is difficult to maneouvre a large wheelchair, please inform staff at the front desk if this is the case and they will ensure you are seen in a suitable room with minimal inconvenience .
If you are looking for accessible information that is easy to read, visit the NHS Fife Communication for Health website at www.nhsfife.scot.nhs.uk/easyread. This site was developed by staff working in Learning Disabilities services across Fife and features downloadable resources on a variety of health topics
(Site updated 16/07/2021)