To register permanently, you’ll need to complete a registration form. You can either:

• Fill out an online registration form
• Download a registration form, complete it, and then email it to the GP practice fife.f20611northglen@nhs.scot

When you register with us, it’s recommended that you provide information to confirm your:

• identity
• address

This means you can be matched to your existing NHS records. You shouldn’t be delayed or refused registration at a GP practice if you can’t provide identification or proof of address.

Anybody in Scotland can access primary care services at a GP practice without charge.

You can only register with a GP practice if you’re staying in the area for more than 3 months. If you’re not, you may still be treated but as a Temporary Resident.

You can also use the Access to Healthcare. This is a GP registration card to help you register with a GP Practice. The card gives information on your rights to accessing healthcare. You can find the card on the Health Literacy Place website.

For more information on being treated as a Temporary Resident please contact your nearest GP practice.

Health records

Health records contain information about your health and any care or treatment you’ve received.

Your health records may contain:

• test and scan results
• X-rays
• doctors notes
• letters to and from NHS staff

It’s important that your records are kept up to date. You should tell NHS staff when your personal information changes or if you are going to be out of the UK for a long time.

How health records are stored

Different parts of the NHS hold records. For example, your GP practice and any hospital you have been to may hold records about you.

NHS Scotland follows the retention schedule set out in the Scottish Government Records Management Health and Social Care Code of Practice as a guideline about how long it should keep health records, and when they can be destroyed.

You should contact your GP practice manager or hospital health records manager if you would like more information about how your records are stored.

Emergency care summary

Most patients in Scotland now have an Emergency Care Summary containing basic information about your health in case of an emergency.

NHS staff can also use your Emergency Care Summary if your GP refers you to an outpatient clinic or for admission to hospital to check your details.

Before any member of staff looks at your Emergency Care Summary, they must get your consent.

Specialist health records

Patients with particular needs or living with long-term conditions may also have a Key Information Summary containing information that NHS staff should know.

The Key Information Summary might contain:

• an emergency contact
• information about a patients condition
• what treatment the patient is having

If you need a Key Information Summary, your GP will discuss with you what information should be included.

Accessing your health records

You have a right to see or get a copy of your health records.

How to see your records

To see your records you will have to apply to the organisation that is responsible for them, for example:

• ​your GP practice manager
• your dental surgery manager
• the records manager at your hospital

You don’t need to give a reason for wanting to see your health records.

When writing, you should say if you:

• ​want to just see your records or also have a copy 
• want all or just part of your records
• would like to get your records in a format that meets your needs

You may also need to fill in an application form and give proof of your identity.

Who can apply?

You can usually apply if you’re able to understand what is involved in asking to see your records.

Someone else can apply to see your records if you:

• agree to this
• can’t make decisions for yourself and someone has been appointed to act on your behalf

Young people

Someone with responsibility for you can apply to see your records if any of the following apply:

• you’re over 12 and you agree to this
• you don’t understand what’s involved

If you’re under 12, your parents or guardians must apply to see your records on your behalf.

How much does it cost to view or get copies of your records?

​It is free to:

• ​view your records
• request the first copy

If you request additional copies, you will be told if an admin fee will apply.

If you make the request by email or online, unless otherwise requested by you, the information will be provided in a similar secure format.

How long will it take

You will usually receive your records within 30 days of making an application and paying the admin fee if applicable.

Unhappy with your application

If you are unhappy with how your application has been dealt with, you should ask to speak to the person you sent your request to.

If you are still unhappy, you have a right to make a complaint.

Find out about giving feedback and making complaints about how your application has been dealt with.